The Future of Workforce Management and Talent Acquisition: The Rise of Cloud Contact Centers

Call Center Workforce Management

The workforce is changing rapidly as millennials become the largest group of employees, making up over 40% of the workforce in 2020. As baby boomers retire, this trend will only continue, and by 2030, Gen X will also start retiring, leaving millennials and Gen Z as the dominant force in the workforce, accounting for 74% […]

3 Benefits of Responsible Waste Disposal for Businesses

recycling-in-office

Should businesses really practice waste recycling, especially responsible waste management? Definitely. And for two very good reasons: it’s good for the environment, and it’s great for business. Responsible waste disposal, then, is a win-win situation for businesses because it make the world environment-friendly and it generates more money for businesses. First, though, let’s consider what happens without […]

Best Practices for Launching a Successful Employee Portal

Launching a Successful Employee Portal

An employee portal helps employees to find all the information they need to complete their daily tasks on time. Having an employee portal for your business can have the following major benefits. Improvement of the HR operations. Better employee engagement. Getting answers to employee questions without the need for HR. Improvement in productivity. Employees can […]